eLearning Helpdesk and Support
This Resource is:
Please contact us through a request below if you are experiencing any of the following:
- Broken/damaged device
- Parts not working
- App download problems
- App issues
- Connection issues (WiFi, etc.)
If your name was Rubeus Hagrid, your:
Microsoft Login: email@example.com
Google Login: firstname.lastname@example.org (then your Microsoft login)
New iPad Login: rubeushag
If you still can’t login, please first contact your teacher using your parents’ email.
Finally, if you can’t login, please complete a ticket – you need to include your full name, student number (if you know it), parents’ phone number, and date of birth:
Our IT team, via a helpdesk message (click “I need help with my device” above), can provide additional suggestions. We also may have certain accessories on hand which we can lend to you. Please reach out for more information.